Privacy Policy

Effective Date: February 20, 2026

MTN Rehab - Addiction Treatment Specialists ("we," "us," or "our") is committed to protecting the privacy and security of personal and health information entrusted to us by patients, visitors, and users of our website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our physical treatment facility located at 8335 Firestone Blvd, Downey, CA 90241 or use our website at mtnrehab.com.

By accessing our website or engaging with our treatment center, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our website and contact us with any concerns.

1. Information We Collect

MTN Rehab - Addiction Treatment Specialists collects information in several ways to provide effective addiction treatment and maintain a secure, user-friendly experience on our website.

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Full name, date of birth, and contact information (phone number, email address, mailing address)
• Insurance information and billing details
• Emergency contact information
• Information submitted through our website contact forms, admissions inquiries, or insurance verification requests

Protected Health Information (PHI)

When you become a patient at our treatment facility, we collect health-related information as part of your care, including:

• Medical history, diagnoses, and treatment records
• Substance use history and assessment results
• Mental health evaluations and clinical notes
• Medication records and lab results
• Treatment plans and progress notes

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Operating system and device type
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6 below)

2. Use of Information

MTN Rehab - Addiction Treatment Specialists uses the information we collect for the following purposes:

• Treatment and Care: To provide addiction treatment, medical detox, residential care, outpatient programs, and dual diagnosis treatment at our Downey, California facility
• Admissions and Intake: To process admissions inquiries, verify insurance coverage, and coordinate the intake process
• Communication: To respond to your inquiries, send appointment reminders, and provide treatment-related communications
• Billing and Payment: To process payments, submit insurance claims, and manage billing records
• Legal Compliance: To comply with federal and state healthcare regulations, including HIPAA, 42 CFR Part 2, and California state privacy laws
• Quality Improvement: To evaluate and improve our treatment programs, facility operations, and patient outcomes
• Website Operations: To maintain, improve, and analyze usage of our website and ensure a secure browsing experience

3. HIPAA Compliance

MTN Rehab - Addiction Treatment Specialists is a HIPAA-covered entity and complies fully with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including the Privacy Rule, Security Rule, and Breach Notification Rule. We also comply with 42 CFR Part 2, which provides additional federal protections for substance use disorder patient records.

How We Protect Your PHI

• We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of all Protected Health Information
• Access to patient records is restricted to authorized clinical and administrative staff on a need-to-know basis
• Electronic health records are encrypted and stored in secure, HIPAA-compliant systems
• All staff members receive regular training on HIPAA compliance, patient privacy, and data security protocols
• We maintain Business Associate Agreements (BAAs) with all third-party vendors who access or process PHI on our behalf

Your Rights Under HIPAA

As a patient of MTN Rehab - Addiction Treatment Specialists, you have the following rights regarding your Protected Health Information:

• Right to Access: You may request a copy of your medical records and other PHI we maintain about you
• Right to Amend: You may request corrections to your health records if you believe they contain errors
• Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by our facility
• Right to Request Restrictions: You may ask us to limit how we use or disclose your PHI for treatment, payment, or operations
• Right to Confidential Communications: You may request that we communicate with you through specific methods or at specific locations
• Right to a Paper Copy: You may request a paper copy of our Notice of Privacy Practices at any time
• Right to File a Complaint: You may file a complaint with our Privacy Officer or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

4. Information Sharing and Disclosure

MTN Rehab - Addiction Treatment Specialists does not sell, rent, or trade your personal or health information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may disclose your PHI to individuals or entities you authorize through a signed written consent or authorization form.

For Treatment, Payment, and Operations

We may share PHI as permitted by HIPAA for purposes directly related to your treatment, processing of insurance claims and billing, and internal healthcare operations at our facility.

As Required by Law

We may disclose information when required by federal, state, or local law, including:

• Court orders, subpoenas, or other lawful legal processes
• Mandatory reporting obligations (e.g., suspected abuse or neglect)
• Public health authorities for disease prevention or health oversight activities
• Law enforcement in limited circumstances as permitted by HIPAA and 42 CFR Part 2

Business Associates

We may share information with trusted third-party service providers who assist with facility operations, billing, IT services, or analytics. All business associates are bound by HIPAA-compliant Business Associate Agreements and are required to protect your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including session management and security features
• Analytics Cookies: Help us understand website traffic patterns, page views, and user behavior to improve our site (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience

Managing Cookies

You can control or delete cookies through your web browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a notification before a cookie is stored. Please note that disabling cookies may affect the functionality of certain features on our website.

MTN Rehab - Addiction Treatment Specialists does not use cookies or tracking technologies to collect Protected Health Information through our website.

6. Your Rights

In addition to the HIPAA rights described in Section 3, you have the following rights regarding your personal information collected through our website:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will respond to your request within 30 days and provide the information in a commonly used electronic format.

Right to Deletion

You may request that we delete personal information collected through our website. Please note that certain information may be retained as required by law, for legitimate business purposes, or to fulfill legal obligations. Medical records and PHI are subject to HIPAA retention requirements and may not be eligible for deletion upon request.

Right to Correction

You may request that we correct any inaccurate personal information we maintain about you.

Right to Opt Out

You may opt out of receiving non-essential communications from us at any time by contacting our office or following the unsubscribe instructions in any email communication.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. MTN Rehab - Addiction Treatment Specialists does not sell personal information. To exercise your California privacy rights, please contact us using the information provided in Section 8 below.

7. HIPAA Notice of Privacy Practices

MTN Rehab - Addiction Treatment Specialists maintains a separate Notice of Privacy Practices (NPP) as required by HIPAA. This notice provides detailed information about how we use and disclose your Protected Health Information and outlines your rights as a patient.

Key Points of Our Notice of Privacy Practices

• We are required by law to maintain the privacy of your Protected Health Information and to provide you with notice of our legal duties and privacy practices
• We will not use or disclose your PHI without your written authorization except as described in our NPP or as permitted by law
• Substance use disorder records receive additional protections under 42 CFR Part 2, and we will not disclose these records without your specific written consent unless otherwise permitted by law
• You will receive a copy of our Notice of Privacy Practices upon admission to our treatment facility
• We reserve the right to change the terms of our Notice of Privacy Practices at any time, and the revised notice will be effective for all PHI we maintain

Patient Rights Under Our Notice

Our Notice of Privacy Practices guarantees your right to be informed about how your health information is used, to access your records, to request amendments, to receive an accounting of disclosures, and to file a complaint if you believe your rights have been violated. A complete copy of our Notice of Privacy Practices is available at our facility or by contacting our Privacy Officer.

8. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise any of your rights, or need to file a privacy-related complaint, please contact the Privacy Officer at MTN Rehab - Addiction Treatment Specialists:

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.

MTN Rehab - Addiction Treatment Specialists reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.